Business Development/Branch Operations Specialist (Hybrid)

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. At NGFCU we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks

• Competitive base salary structure
• Employer matching 401k plan
• Paid Weekly

Health and Welfare

• Medical insurance plans including HMO and PPO options
• Dental and Vison Plan options
• Flexible Spending Account options
• Company-paid Life Insurance
• Short and Long-Term Disability Plan
• Generous Paid Time Off and Paid Sick Leave Program
• Average of eight paid holidays per year

Northrop Grumman Federal Credit Union (NGFCU) is currently seeking an experienced Business Development/Branch Operations Specialist. The Business Development/Branch Operations Specialist will be responsible for the promotion of credit union products and services to members either on the telephone, in-branch, or while representing the credit union at various community and sponsor events. Other responsibilities include, but are not limited to, providing counsel to new and existing members regarding to the various credit union services and investment opportunities available, assist members with opening new accounts (Regular Shares, Share Draft, Money Market, Term Accounts, IRAs, etc.) and submitting loan applications. The Member Service Representative/ Business Development Specialist will cultivate new and maintain existing relationships for all facets of the sponsor organizations and their affiliates.

With a committed focus on delivering high quality member service, the candidate must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers.

This position requires a results oriented and highly self-motivated individual, with the ability to effectively prioritize time and responsibilities. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience with a Credit Union or bank, and the ability to resolve routine member inquiries. The candidate requires the ability to travel locally, and non-locally, up to 50% of the time, with a valid driver's license and reliable transportation available for use in accomplishing job requirements.

Qualified candidates must hold a High School Diploma or GED.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

US citizenship is required to meet sponsor-badging requirements to gain access to all Credit Union facilities.

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best-qualified candidate. Resumes should be send to Recruit.BranchOps.LA.SD@ngfcu.us.

Call Center Supervisor

Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a Call Center Supervisor in its Gardena, CA office. The Call Center Supervisor will be responsible for the daily management of Call Center operations. You will be responsible for ensuring operational compliance, sales and efficiency as per NGFCU guidelines. The Call Center Supervisor leads by example and creates a positive team environment while helping the Call Center representatives deliver excellent member service by telephone and electronic channels (email, etc.).

Essential responsibilities include but are not limited to:

• Ensuring that established policies and procedures are followed
• Meet Call Center evaluation requirements
• Ensure completion of required periodic audits on a timely basis
• Responsible for staying current with all applicable policies and procedures
• Plans, organizes and assigns the workflow of the Call Center staff
• Manages communication between assigned staff, Call Center, and the Director of Member Services
• Supports management in attaining organizational goals and objectives
• Provide support in various areas as needed
• Prepare and process recommendations for screening of potential new hires
• Responsible for training, motivation, and direction of assigned Call Center staff
• Manage staff performance through regular coaching sessions, formal corrective action and annual reviews
• Initiate ongoing cross-training of all Call Center personnel
• Consistently monitor department scheduling needs to assure efficient operation of Call Center
• Review, analyze and share staff's productivity, transaction volume, accuracy, and general job performance on a regular basis
• Hold staff meetings and ensure staff is updated on changes in regulations, policies and procedures
• Consistently demonstrate and promote a positive attitude toward CU members, staff and internal members
• Maintain and set a high standard of member service in an effort to provide exemplary member service
• Ensure operations and Call Center duties are conducted in accordance with CU policies and legal and regulatory requirements
• Verify the completeness and accuracy of all outgoing work
• Supervise and assist with answering calls and member service duties
• Process and disburse loan requests in compliance with all CU policies and procedures
• Positively demonstrate leadership and teamwork by proactively assisting colleagues when needed as well as actively participating and contributing during meetings
• Monitor and report suspected money laundering, structuring or other suspicious activity in accordance with BSA
• Manage assigned vendor relationships

Candidates must hold a High School Diploma or GED and have at least 3 years of previous experience as a Call Center Supervisor, preferably with a Credit Union or other financial institution. The ideal candidate will have knowledge of CU products and services to maximize cross-selling opportunities in an effort to increase CU membership and services per household. Must also have knowledge of federal and state regulations associated with credit union/banking services.

With a committed focus on delivering a high quality of member service, the Call Center Supervisor must bring a strong work ethic and the ability to train and develop staff on GLB, BSA, OFAC, and KYC as needed to adhere to NGFCU guidelines. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills and proficiency in Microsoft Office programs. Must also have strong oral/written communication and organizational skills.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a very rich benefits package including medical, dental, vision, disability and life insurance, AD&D coverage, and a 401(k) profit sharing plan with generous employer matching.

For consideration, please submit a resume and a cover letter to Recruit.BranchOps.LA.SD@ngfcu.us and provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best-qualified candidate.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

Data Scientist / Data Analytics Manager

As NGFCU's Data Scientist / Data Analytics Manager, you will be responsible to identify and implement data analytics applications for the credit union by (a) collaborating with business leaders to meet their needs and (b) discovering new ways to take advantage of the data through your own investigations. You will be responsible to create, through the selection and deployment of vendor capabilities, the integrated data sources that will enable the fulfillment of these needs, as well as the data visualization and dashboarding techniques necessary to exploit the integrated data warehouse. You will oversee "superuser" data application developers and business intelligence analysts on both a centralized basis and across the various departments / data users, and/or vendor application providers. You will implement data governance and data management protocols in support of these objectives.

The ideal candidate will be a leader and a curious and creative problem solver that seeks out the toughest challenges. You will have a passion for data mining, predictive analytics, business intelligence, and the improvement of decision-making processes. You will have the ability to see solutions in large data sets and to rally a team of data analysts and the organization at large to implement high-quality, data-driven decisions. You will have the ability to translate complex analytical and technical concepts to non-technical employees.

Skills & Experience

Qualified candidates must have a Bachelor's Degree. A Master's degree in applied math, statistics, computer science, data science or related fields is highly desired. Five or more years of experience in the field required, ten+ years preferred. Proficient knowledge of the tools and techniques required to achieve the organization's data analytics objectives and a proficient level of business acumen in the financial services industry. Must be comfortable interfacing with senior management and/or non-technical members of the team. Must have excellent written and verbal communication and strong problem resolution skills, advanced technical skills and strong project management capabilities.

Northrop Grumman Federal Credit Union (NGFCU) is a member-owned financial cooperative that exists to provide efficient, convenient, attractively priced financial products and services to our members. We have been a leader in the industry for over 70 years, and we pride ourselves on the excellent service and competitive products we offer to loyal members. Launching your career with NGFCU means being a valued team member at one of the strongest credit unions in the country. At NGFCU we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks:

• Competitive base salary structure
• Employer matching 401k plan and additional employer contribution
• Paid Weekly

Health and Welfare:

• Medical insurance plans including HMO and PPO options
• Dental and Vision Plan options
• Flexible Spending Account options
• Company-paid Life Insurance
• Short and Long-Term Disability Plan
• Generous Paid Time Off and Paid Sick Leave Program
• Average of eight paid holidays per year

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Resumes should be sent to hr@ngfcu.us.

Fraud Analyst

As Northrop Grumman Federal Credit Union's (NGFCU) Fraud Analyst, you will be responsible for monitoring real time queues and identifying high-risk transactions within the business portfolio utilizing the Verafin Fraud Analysis software. You will observe member transactions to identify fraudulent activity such as account takeover, identity theft, theft and similar other risks as well as identify fraudulent transactions and cancel them from further processing. You will interact with members, financial institutions and law enforcement to validate information and to confirm or cancel authorizations. Other responsibilities include but are not limited to:

• Resolve member issues and constantly monitor member and transactional records to identify unauthorized transactions and fraudulent accounts
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems
• Investigate successful and unsuccessful fraud attempts and ensure confidentiality of all information collected during investigation
• Identify fraud trends by analyzing accounts and transaction patterns and develop system improvements to prevent fraudulent activities
• Recommend anti-fraud processes for changing transaction patterns and trends
• Generate suspicious activity reports and risk management reports as required
• Monitor accounts for elder fraud, new account fraud, deposit fraud, loan fraud, check fraud and account takeover fraud. Take appropriate action when fraud is observed to prevent further loss to the Credit Union or member
• Assist in the monitoring of account activity for suspicious patterns and activity; recommend when to file Suspicious Activity Reports (SARs)
• Assume responsibility for establishing and maintaining effective communication and coordination with credit union staff and management
• Assist credit union staff as needed
• Keep management informed of department activities, and any significant problems or concerns

Due to the sensitive nature of the assigned duties, the ability to maintain discretion and confidentiality are an absolute requirement. The ideal candidate will have a thorough understanding of the Verafin Fraud Analyst software and its capabilities. Must have effective written and verbal communication skills with the ability to prepare internal communications relevant to investigation findings.

Skills and Experience

• Bachelor degree or equivalent work experience of 8 or more years of credit union or banking experience including a minimum of 5 years of experience in fraud research
• Excellent reading, writing, and math skills
• Exceptional record-keeping and organizational skills are required
• Must have a working knowledge of Microsoft Windows, core and loan origination system
• Excellent analytical, organizational, and report writing skills
• Ability to troubleshoot system problems as necessary
• Ability to communicate effectively with law enforcement as needed

NGFCU is a member-owned financial cooperative that exists to provide efficient, convenient, attractively priced financial products and services to our members. We have been a leader in the industry for over 70 years, and we pride ourselves on the excellent service and competitive products we offer to loyal members. Launching your career with NGFCU means being a valued team member at one of the strongest credit unions in the country. At NGFCU, we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks:

• Competitive base salary structure
• Employer matching 401k plan and additional employer contribution
• Paid Weekly

Health and Welfare:

• Medical insurance plans including HMO and PPO options
• Dental and Vision Plan options
• Flexible Spending Account options
• Company-paid Life Insurance
• Short and Long-Term Disability Plan
• Generous Paid Time Off and Paid Sick Leave Program
• Average of eight paid holidays per year

If you are interested in joining the NGFCU team, please submit a resume and a cover letter to audit.compliance.recruit@ngfcu.us.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

Member Service Representative (MSR)

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. At NGFCU we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks

• Competitive base salary structure
• Employer matching 401k plan
• Paid Weekly

Health and Welfare

• Medical insurance plans including HMO and PPO options
• Dental and Vison Plan options
• Flexible Spending Account options
• Company-paid Life Insurance
• Short and Long-Term Disability Plan
• Generous Paid Time Off and Paid Sick Leave Program
• Average of eight paid holidays per year

Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a Member Service Representative (MSR) who will be responsible for supporting our NGFCU branch located in Chandler, Arizona. Under limited supervision, the MSR will be responsible for the promotion of credit union products and services to members either through the phone or in person. The successful candidate will provide counsel to new and existing members in regards to the various credit union services and investment opportunities available, with an emphasis on current promotions. The MSR will perform assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, member inquires, processing mail, authorized account changes, counter member transactions, and processing loan applications. Candidates must be able to balance a cash drawer within established guidelines and maintain an organized work environment and accurate records of all transactions.

With a committed focus on delivering high quality member service, the MSR must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels.

This requires a results oriented and motivated individual. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications.

The successful candidate will be a self-motivated individual with prior experience within the financial services industry. Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Resumes should be sent to HR@ngfcu.us.

Member Service Representative (MSR)

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. At NGFCU we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks

• Competitive base salary structure
• Employer matching 401k plan
• Paid Weekly

Health and Welfare

• Medical insurance plans including HMO and PPO options
• Dental and Vison Plan options
• Flexible Spending Account options
• Company-paid Life Insurance
• Short and Long-Term Disability Plan
• Generous Paid Time Off and Paid Sick Leave Program
• Average of eight paid holidays per year

Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a Member Service Representative (MSR) who will be responsible for supporting our NGFCU branch located in Rancho Bernardo, CA. Under limited supervision, the MSR will be responsible for the promotion of credit union products and services to members either through the phone or in person. The successful candidate will provide counsel to new and existing members in regards to the various credit union services and investment opportunities available, with an emphasis on current promotions. The MSR will perform assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, member inquires, processing mail, authorized account changes, counter member transactions, and processing loan applications. Candidates must be able to balance a cash drawer within established guidelines and maintain an organized work environment and accurate records of all transactions.

With a committed focus on delivering high quality member service, the MSR must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels.

This requires a results oriented and motivated individual. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications.

The successful candidate will be a self-motivated individual with prior experience within the financial services industry. Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Resumes should be sent to Recruit.BranchOps.LA.SD@ngfcu.us.

Mortgage Loan Closer/Funder

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. At NGFCU we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks:

• Competitive base salary structure
• Employer matching 401k plan

Health and Welfare:

We are currently seeking a highly motivated Mortgage Loan Closer/Funder in our Gardena, CA branch. The Mortgage Loan Closer/Funder will be responsible for initiating the closing process on cleared to close mortgage files by balancing out final closing disclosures/estimated settlement statements both internally and externally with the title/escrow offices. The Mortgage Loan Closer/Funder will be responsible for preparing loan documents, sending them to closing offices, and coordinating closing process with parties including borrowers, escrow, title, and any other involved parties within the final loan closing process. The Mortgage Loan Closer/Funder will be responsible for preparing wire requests, funding duties, and onboarding new loans onto the loan servicing system.

Candidates must hold a High School Diploma or equivalent, with a minimum of three years of Escrow/Title/Loan Funding experience in a mortgage-lending role. Three years of experience working with FNMA/Freddie Mac/FHLB guidelines and standard industry guidelines. Thorough knowledge of state and federal mortgage lending regulations. Strong knowledge of California (and national) mortgage loan documentation is required.

To be considered for this key role, you must also have a demonstrated capability of successfully managing a mortgage-lending pipeline with a progressively increased level of productivity and efficiency with all mortgage loan products. Must be detail oriented, organized, and have proven analytical skills. Must work well independently and be self-motivated. Must demonstrate outstanding time management skills and strong communications skills.

With a committed focus on delivering a high quality of member service, the Mortgage Loan Closer/Funder must bring a strong work ethic and the ability to develop strong relationships with internal and external members.

The successful candidate will have exemplary organizational and time management skills and possess strong Microsoft Office knowledge and computer skills. Must communicate and work well in a team environment, demonstrate willingness to learn new systems and adapt to new procedures and possess a very thorough knowledge of common real estate lending compliance requirements.

If you are interested in joining the NGFCU Team please submit a resume and a cover letter to recruit.re@ngfcu.us describing why you are interested in the position, the skills you have related to the position, and why you feel you are a strongly qualified candidate.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

Mortgage Loan Processor

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. At NGFCU we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks

• Competitive base salary structure
• Generous incentive opportunities
• Employer matching 401k plan

Health and Welfare

• Medical insurance plans including HMO and PPO options
• Dental and Vison Plan options
• Flexible Spending Account options
• Company-paid Life Insurance
• Short and Long-Term Disability Plan
• Generous Paid Time Off and Paid Sick Leave Program
• Average of eight paid holidays per year

We are currently seeking a highly motivated Mortgage Loan Processor in either our Palmdale, CA office or Mission Systems branch in Linthicum Heights, MD. The Loan Processor is responsible for clearing all conditions needed to close a mortgage loan request. The Loan processor will communicate to borrowers all required conditions, and will follow up to ensure receipt of such conditions in a timely and accurate manner with accordance to lending policies and guidelines. The loan processor will also work closely with title, escrow, appraisal, and insurance companies, and all other involved parties to obtain and clear conditions.

Candidates must hold a High School Diploma or equivalent, with a minimum of three years of mortgage loan processing experience. Successful candidates must have a strong track record of working within established guidelines, managing multiple tasks and consistently attending to defined priorities within each business day.

To be considered for this key role, you must also have advanced knowledge of Desktop Underwriting and Loan Prospector, demonstrated proficiency with loan origination systems, and a strong knowledge of conventional, non-conforming, and FHA guidelines.

With a committed focus on delivering a high quality of member service, the Mortgage Loan Processor must bring a strong work ethic and the ability to develop strong relationships with internal and external members.

The successful candidate will have exemplary organizational and time management skills and possess strong Microsoft Office knowledge and computer skills. Must communicate and work well in a team environment, demonstrate willingness to learn new systems and adapt to new procedures and possess a very thorough knowledge of common real estate lending compliance requirements. The Mortgage Loan Processor must work well independently, be self-motivated and demonstrate strong overall communication skills.

If you are interested in joining the NGFCU Team please submit a resume and a cover letter to recruit.re@ngfcu.us describing why you are interested in the position, the skills you have related to the position, and why you feel you are a strongly qualified candidate.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

Secondary Market Analyst

As Northrop Grumman Federal Credit Union's (NGFCU) Secondary Market Analyst, you will be responsible for selling long-term mortgage loans to various investor channels, ensuring that the overall loan sales process is well managed on a daily basis, while maintaining the profitability, efficiency, and quality of each loan sale transaction. You will be responsible for publishing and distributing daily mortgage interest rates, as well as receiving, processing and confirming rate lock related requests and inquiries (new rate locks, extensions, and cancellations). You will maintain current knowledge of portfolio and investor guidelines and inform staff of changes. The Secondary Market Analyst will assist in the creation, distribution, and monitoring of periodic production reports, performance monitoring, and investor/departmental reporting. Includes investor applications, re-certifications, and assisting in the development of secondary market policies and procedures. Other responsibilities include but are not limited to:

• Determine best loan sale execution strategies to ensure optimal profitability of each loan sale transaction
• Process all secondary market loan commitment related activities (committing new loans, falling out/pairing off commitments)
• Maintain current knowledge of portfolio and investor guidelines and inform staff of changes
• Manage day to day mortgage pipeline hedging activities
• Review pipeline for key pricing changes and updating pricing as needed when change of circumstances occur
• Manage the selling of TBA (To Be Announced) MBS (Mortgage Backed Securities)
• Complete post-close investor required LOS forms (Uniform Loan Delivery Dataset (ULDD))
• Upload automated loan files to investor technology platforms
• Run, update and distribute loan sales reports on regular basis
• Prepare and complete loan assignments, allonges, and other loan sale related forms as needed
• FedEx loan delivery packages to document custodian vendors
• Meet all established deadlines as requested
• Supports management in attaining Credit Union goals and objectives
• Assist management with new and existing investor relationships
• Periodically assist in the input and processing of Secondary Market sales transactions, reconciliation of sales, and in the post-closing delivery, suspense, and quality control review
• Backup support for disclosure analyst to include validating accurate initial disclosures including loan estimate in compliant and timely manner. Responsible to ensure we are meeting CFPB, TRID and the credit union's compliance requirements from a disclosure standpoint.
• Review Change of Circumstances to validate and decision requests for e-disclosure based on information provided to remain compliant
• Participates in training as assigned
• Participates in Department and organization meetings as directed
• Provides support and cross training in various areas as needed
• Other duties as assigned

Skills and Experience

• Bachelor degree or equivalent work experience
• Three to five years secondary market or mortgage loan sales related experience
• Strong knowledge and proficiency of Microsoft Office Outlook, Word and Excel software
• Strong knowledge of Fannie Mae underwriting guidelines and technology applications
• Working knowledge of compliance, legal documents, and appropriate lending regulation guidelines for mortgage loans
• General knowledge of secondary market investor's products and guidelines

Northrop Grumman Federal Credit Union (NGFCU) is a member-owned financial cooperative that exists to provide efficient, convenient, attractively priced financial products and services to our members. We have been a leader in the industry for over 70 years, and we pride ourselves on the excellent service and competitive products we offer to loyal members. Launching your career with NGFCU means being a valued team member at one of the strongest credit unions in the country. At NGFCU, we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks:

• Competitive base salary structure
• Employer matching 401k plan
• Paid weekly

Health and Welfare:

If you are interested in joining the NGFCU team, please submit a resume and a cover letter to recruit.re@ngfcu.us.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Teller II

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. At NGFCU we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Salary and Perks

• Competitive base salary structure
• Employer matching 401k plan
• Paid Weekly

Health and Welfare

• Medical insurance plans including HMO and PPO options
• Dental and Vison Plan options
• Flexible Spending Account options
• Company-paid Life Insurance
• Short and Long-Term Disability Plan
• Generous Paid Time Off and Paid Sick Leave Program
• Average of eight paid holidays per year

Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a Teller II in its Dulles, Virginia branch. The Teller II will be responsible for performing assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes.

Successful candidates will have a successful record of accomplishment of working within established guidelines, managing multiple tasks and consistently attending to defined priorities within each business day.

With a committed focus on delivering high quality member service, the Teller must bring a strong work ethic, strong analytical skills and the ability to develop strong relationships with internal and external members.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume and a cover letter to Recruit.BranchOps.LA.SD@ngfcu.us and provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best-qualified candidate.

US citizenship is required to meet sponsor-badging requirements to gain access to all Credit Union facilities.