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Credit & Debit Card Alerts

Home > Services > Credit & Debit Card Alerts
Home > Services > Credit & Debit Card Alerts

Protect yourself from credit and debit card fraud

Your NGFCU credit and debit card comes with an alert system to help you keep track of fradulent activity anytime, anywhere. By receiving alerts on your NGFCU credit and debit card activity through text messages or email, you can detect possible fraud within seconds. Cardholders are responsible for reporting any suspicious or fraudulent activity to the 24-hour cardholder service number on the back of your card.

Monitor suspicious activity

When you have a cell phone or email associated to your credit or debit card account you will recieve receive messages on transactions that trigger a suspected fraud alert:

  • Declined transactions
  • Transactions made over the phone, online or by mail
  • Transactions made at gas stations
  • Transactions exceeding a specific dollar amount
  • Transactions made outside of the United States

Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

Routing #322276088