Careers

In the role of a Branch lead, the successful candidate will be responsible for staff support and processes related to branch operations.  The Branch Lead will assist with departmental training and the maintenance of departmental procedures and compiling information for management review. Additionally, will be assisting in the completion of required periodic audits and negotiable instruments on a timely basis.  The position works from our branch located in Linthicum, Maryland.

We are interested in candidates that are proactive, innovative thinkers and highly motivated team members that possess a desire to assist our members with the highest quality of service.

Requirements

• High School Diploma or equivalent; College Degree is a plus.
• 3 years branch experience, preferably in a financial institution.
• Exceptional member service and communication skills resolution including determining root cause, scope and scale of issues.
• Experience working in an Agile development and project management environment.
• Strong knowledge of credit union products and services, applicable regulations and guidelines in a credit union or bank environment.
• Strong knowledge and capabilities in Microsoft Outlook, Word and Excel required.
• Detail oriented, with strong analytical and organization skills

Responsibilities

• Supports Branch Manager/Business Unit Supervisor in attaining branch goals and objectives.
• Ensures operational and branch duties are conducted in accordance with policies and legal and regulatory requirements. Verify completeness and accuracy of all outgoing branch work including day end branch reconciliation.
• Promotes new loan and deposit products and services to achieve branch growth goals. Build and promote a member focused environment by building and maintaining positive member relationships.
• Assures ATM’s are serviced as needed and balanced to GL’s. Performs scheduled ATM audits as required.
• Monitors and reports suspected money laundering, structuring or other suspicious activity in accordance with BSA. Complete CTR’s for required transactions.  Provides CTRs & SARs to Compliance Officer for review, filing and records retention.
• Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume to recruit.branchops.east@ngfcu.us.

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a highly skilled team player to lead in the role of a Branch Manager. In this critical role, you will be responsible for providing leadership at our branch in Roy or Promontory , UT. Duties include being fully responsible for the member service and sales activities, including business development, branch operations and regulatory compliance.

Requirements

This position is a member of the Management Team and requires a results oriented leader who works well independently, and in a collaborative environment. The successful candidate must have strong leadership and team-building skills, strong written and verbal communication skills and proven problem-solving and analytic capabilities in a credit union environment. The successful candidate will have exemplary service skills, the ability to lead by example, and must possess a strong level of expertise in Microsoft Office and Outlook.

You must be a self-motivated and experienced leader with prior management experience within the financial services industry. Our preferred candidate will have prior experience in credit union branch operations and consumer lending with a proven track record of success in developing, motivating and supporting staff.

Qualified candidates must have a Bachelor’s Degree and/or completion of a CU management program or equivalent experience. Minimum of 3 years of Branch Management experience, preferably with a credit union or financial institution.

Responsibilities

With a committed focus on delivering high quality member service, the Branch Manager must bring strong leadership skills, a vision and execution strategy of excellence, and the ability to develop and implement successful strategies to further grow branch service and sales levels. The preferred candidate will be an innovative leader with the capability of improving processes and staff performance to enhance member service. Successful candidates will be able to lead a team that is excellent at providing quality member service, and promoting our products and services. This will be accomplished through planning, leading, directing, organizing, and overseeing branch operations in the Palmdale branch.

We are interested in candidates that are proactive, innovative thinkers. Highly motivated team members that possess a strong desire to assist our members with financial guidance in a positive and professional manner.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume and a cover letter to recruit.branchops.utah@ngfcu.us.

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a Branch Supervisor who will be responsible for providing leadership at our branches in Virginia and Maryland. Under the direction of the Director of Branch Operations, the Branch Supervisor will be responsible for leading, directing, organizing and overseeing the branch's operations, member service and sales activities for seven (7) small onsite branches.

With a committed focus on delivering high quality member service, the Branch Supervisor must bring strong leadership and the ability to develop and implement successful strategies to further grow branch service and sales levels. The preferred candidate will be an innovative leader with the capability of improving processes and staff performance to enhance member service.

This position is a member of the Management Team and requires a results oriented leader who works well in a collaborative environment. The successful candidate must have strong written and verbal communication skills with a level of comfort speaking to front-line staff, as well as all levels of Credit Union management. Proven problem-solving and analytic capabilities in a credit union environment are essential.

The successful candidate will be a self-motivated and experienced leader with prior supervisory experience within the financial services industry. Our preferred candidate will have prior experience in credit union branch operations and procedures, and consumer lending with a proven track record of success in developing, motivating and supporting staff.

This position requires qualified candidate's to have a minimum of 3 years of previous supervisory experience, preferably with a CU/bank, and the ability to resolve non-routine member inquiries. The successful candidate will have exemplary communication and organizational skills, and at a minimum possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED, however, a bachelor's degree is preferred.

For consideration, please submit a resume and a cover letter to: recruit.branchops.fl@ngfcu.us

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a Branch Supervisor who will be responsible for providing leadership at our Los Angeles, CA branch. Under the direction of the Director of Branch Operations, the Branch Supervisor will be responsible for leading, directing, organizing and overseeing the branch's operations, member service and sales activities.

With a committed focus on delivering high quality member service, the Branch Supervisor must bring strong leadership and the ability to develop and implement successful strategies to further grow branch service and sales levels. The preferred candidate will be an innovative leader with the capability of improving processes and staff performance to enhance member service.

This position is a member of the Management Team and requires a results-oriented leader who works well in a collaborative environment. The successful candidate must have strong written and verbal communication skills with a level of comfort speaking to front-line staff, as well as all levels of Credit Union management. Proven problem-solving and analytic capabilities in a credit union environment are essential.

The successful candidate will be a self-motivated and experienced leader with prior supervisory experience within the financial services industry. Our preferred candidate will have prior experience in credit union branch operations and procedures, and consumer lending with a proven track record of success in developing, motivating and supporting staff.

This position requires qualified candidate's to have a minimum of 3 years of previous supervisory experience, preferably with a CU/bank, and the ability to resolve non-routine member inquiries. The successful candidate will have exemplary communication and organizational skills, and at a minimum possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED, however, a bachelor's degree is preferred.

For consideration, please submit a resume and a cover letter to: hr@ngfcu.us

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NGFCU is currently seeking a Branch Supervisor who will be responsible for providing leadership at our Rolling Meadows, IL branch. Under the direction of the Director of Branch Operations, the Branch Supervisor will be responsible for leading, directing, organizing, and overseeing the branch's operations, member service and sales activities.

With a committed focus on delivering high quality member service, the Branch Supervisor must bring strong leadership and the ability to develop and implement successful strategies to further grow branch service and sales levels. The preferred candidate will be an innovative leader with the capability of improving processes and staff performance to enhance member service.

This position is a member of the Management Team and requires a results-oriented leader who works well in a collaborative environment. The successful candidate must have strong written and verbal communication skills with a level of comfort speaking to front-line staff, as well as all levels of Credit Union management. Proven problem-solving and analytic capabilities in a credit union environment are essential.

The successful candidate will be a self-motivated and experienced leader with prior supervisory experience within the financial services industry. Our preferred candidate will have prior experience in credit union branch operations and procedures, and consumer lending with a proven track record of success in developing, motivating and supporting staff.

This position requires qualified candidate's to have a minimum of 3 years of previous supervisory experience, preferably with a CU/bank, and the ability to resolve non-routine member inquiries. The successful candidate will have exemplary communication and organizational skills, and at a minimum possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED, however, a bachelor's degree is preferred.

For consideration, please submit a resume and a cover letter to: HR@ngfcu.us

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a creative and innovative Business Development/Branch Operations Specialist for our Palmdale, CA location. The Business Development/Branch Operations Specialist will be responsible for the promotion of credit union products and services to members by leading webinars and monthly virtual events, by telephone, in-branch, or while representing the credit union at various community and sponsor events. Other responsibilities include, but are not limited to, providing counsel to new and existing members regarding the various credit union services and investment opportunities available, assist members with opening new accounts (Regular Shares, Share Draft, Money Market, Term Accounts, IRAs, etc.) and submitting loan applications. The Business Development/Branch Operations Specialist will cultivate new and maintain existing relationships for all facets of the sponsor organizations and their affiliates.

With a committed focus on delivering high quality member service, the candidate must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers.

This position requires a results oriented and highly self-motivated individual, with the ability to effectively prioritize time and responsibilities. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications. The successful candidate will have exemplary organizational skills and possess intermediate MS skills with strong PowerPoint skills.

Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications. Must feel comfortable hosting virtual meetings and leading webinars for large groups.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience with a Credit Union or bank, and the ability to resolve routine member inquiries. The candidate requires the ability to travel locally, and non-locally, up to 50% of the time, with a valid driver’s license and reliable transportation available for use in accomplishing job requirements.

Qualified candidates must hold a High School Diploma or GED.

For consideration, please submit a resume to recruit.branchops.palmdale@ngfcu.us.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

NGFCU is currently seeking a Call Center Representative I in its Gardena CA office, Palmdale CA, or Linthicum Heights MD. The Call Center Representative will be responsible for providing phone support to the members calling the call center. These responsibilities include, but are not limited to, providing counsel to new and existing members, in regards to various credit union products and services, and performing assigned teller tasks associated with the processing of member transactions. These transactions may include, member inquiries, processing mail, wire processing and authorized account changes. Call Center representatives may also assist members with opening new accounts and will be responsible for staying current with all applicable policies and procedures.

Candidates must hold a High School Diploma or GED and have at least one year of experience working in a financial institution while demonstrating success performing Teller functions. Successful candidates will have basic knowledge of Teller functions, new accounts, and member service and loan products.

With a committed focus on delivering a high quality of member service, the Call Center Representative must bring a strong work ethic and the ability to develop strong, professional relationships with internal and external members. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

This position requires a results oriented and motivated individual. The successful candidate must have strong verbal and written communication skills with a level of comfort communicating with members through multiple communication channels. The candidate must have experience processing monetary transactions with an attention to detail in completing assigned tasks, proven customer service and analytic capabilities and the demonstrated ability to research and respond to routine member inquiries.

If you are interested in joining the NGFCU Team please submit a resume and a cover letter to recruit.memberops.cc@ngfcu.us describing why you are interested in the position, the skills you have related to the position, and why you feel you are a strongly qualified candidate.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As a Data Analyst you will be responsible for collaborating with leadership to identify data analytics opportunities, and to design, develop and deliver reports, dashboards and analytical projects. You will design innovative analytic approaches to test hypotheses, extract actionable insights by identifying patterns in structured and unstructured data, and develop recommendations to drive business performance. You will be instrumental in leading the use of analytics as a critical value driver across our organization.

Requirements

• Bachelor’s Degree from a four-year college or university; or ten (10) years of progressive experience with the implementation, operation, programming and development of data and business intelligence solutions, or an equivalent in a related field, or the equivalent combination of training, education and experience.
• Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, related analytical tools and programming languages. Extensive experience in problem resolution including determining root cause, scope and scale of issues. Experience working in an Agile development and project management environment.
• Advanced skill interpreting, extrapolating, interpolating data and SQL skills. Understanding and communicating data presented in models, charts, and tables and transforming it into a format that is useful to the business and aids effective decision making.
• Knowledge of various data structures and the ability to manipulate data within visualization tools such as Tableau, Oracle BI, or Microsoft Power BI. Data warehousing, data cleaning, and other analytical techniques required for data usage.
• Effective skill in the use of measurement and statistical practices to analyze current and historical data to make predictions, identify risks, and opportunities enabling better decisions on planned/future events.  Knowledge of the process of sourcing raw data and cleansing techniques.

Responsibilities

• Develop dashboards and KPIs for various departments within the organization.  Develop new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements.
• Analyze and summarize business operations, customer and/or economic data in order to improve business intelligence, optimize operating effectiveness and predict business outcomes.
• Evaluate and define functional requirements for data analytics and business intelligence (BI) solutions.
• Design data models and architecture to facilitate the extraction, transformation and loading of large data sets into destination applications to meet business objectives.
• Retrieve, analyze and validate data and test accuracy of reported results.
• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives.
• Produce actionable reports that demonstrate key performance indicators, identify areas of improvement for current operations, and show root cause analysis of problems.
• Identify trends and patterns in business data; create data visualizations to support business decision making.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume and to recruit.it@ngfcu.us.

NGFCU is an Equal Opportunity Employer

As a Data Scientist you will apply your skills in programming, modeling, AI and machine learning to cutting-edge problem-solving in financial services using predictive and prescriptive analytics. You will work to develop the right set of questions and hypotheses, using the appropriate tools and skills to derive the best information to address both internal and external customer needs.

You will bring technical expertise in data science, forecasting, and optimization methods and experience with implementation of ML. You will focus on developing and delivering machine learning and time series models and optimization solutions that drive business optimization, operational efficiency, and innovation.

The scope of work will be central to critical aspects of the credit union’s success, such as optimizing member engagement; evaluating credit risk, underwriting practices and product pricing; predicting delinquencies; targeted marketing; providing early warning signs of member attrition and actions needed; and developing or evaluating new techniques to serve the membership.

Position Requirements

• 5+ years business and/or academic experience working with and analyzing large data sets to solve problems with demonstrated independent project responsibility.
• A PhD or MS in a quantitative field (e.g., Economics, Statistics, Engineering, Natural Sciences, Operations Research, Computer Science, Software Engineering).
• Expert knowledge of a scientific computing language (Python) and SQL.
• Experience with the AZURE ML and AWS ML is a plus but not required.
• Strong knowledge of statistics, machine learning and optimization.
• Demonstrated track record of identifying, scoping and carrying out complex data science projects with cross-functional collaboration and quantified results.
• Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner.
• A desire to change the financial world for the better and a real desire to help people find success in life and finances.
• A strong desire to have fun working on very challenging problems. We have a highly collaborative culture of curiosity and celebrating each other's insights and achievements!

Position Responsibilities

• Partner with key business stakeholders to develop ML/AI strategy and roadmap and develop and execute plans to deliver business results.
• Build production machine learning models for our core business; your models will be the basis for lending decisions, product personalization, and marketing strategy.
• Work closely with the Business Development, Branch Operations, Finance, Marketing, and Member Experience teams to shape the future of our products using scientific rigor to build solutions.
• Design, implement, productionize and deploy innovative data science solutions to bring to life data-driven decisions at scale.
• Drive the development and inclusion of new innovative data sources and features, and refine existing data sources and features.
• Uncover psychological and behavioral markers of positive financial outcomes to help educate members, facilitate positive habit formation, and increase the utility of our products and services.
• Communicate your results, analyses, and findings by incorporating them into a larger story, rather than just reporting data and metrics.
• Be a thought pioneer in new and ongoing directions of scientific research and implementation at the company level.
• Assists with more complex strategic credit risk analysis for the credit union's lending portfolio.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume and to recruit.it@ngfcu.us

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a Member Service Representative (MSR) who will be responsible for supporting our branch located in Aurora, CO. Under limited supervision, the MSR will be responsible for the promotion of credit union products and services to members either through the phone or in person. The successful candidate will provide counsel to new and existing members in regard to the various credit union services and investment opportunities available, with an emphasis on current promotions. The MSR will perform assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, member inquires, processing mail, authorized account changes, counter member transactions, and processing loan applications. Candidates must be able to balance a cash drawer within established guidelines and maintain an organized work environment and accurate records of all transactions.

With a committed focus on delivering high quality member service, the MSR must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels.

This requires a results oriented and motivated individual. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications.

The successful candidate will be a self-motivated individual with prior experience within the financial services industry. Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. Notary license is a plus. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

For consideration, please submit a resume and a cover letter to recruit.branchops.colorado@ngfcu.us..

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a Member Service Representative I/II in Chandler, Arizona.

Responsibilities:

• Responsible for the promotion of credit union products and services
• Assist with daily member inquiries, including, but not limited to, savings rates, loan rates, Mastercard accounts, and account inquiries
• Assists members with all credit union products and services including, but not limited to, share accounts loan products, term accounts, and IRAs
• Answer basic and non-routine member inquiries regarding credit union policies and procedures
• Resolves both basic and non-routine member inquiries related to transaction errors
• Process loan requests in a timely manner which meets the organization’s objectives
• Provides phone support to the members calling the Call Center
• May review and verify the releasing of all regional secured titles to appropriate parties
• Interface with loan officer on behalf of members
• Follow-up and advise members of loan decisions
• Provide basic and routine real estate information
• Ensure the completeness and accuracy of all documents received
• Perform clerical functions including data input and typing of designated forms
• Review and process incoming mail
• Supports management in attaining organizational goals and objectives
• Retrieve voice messages from credit union telephone system and distribute as appropriate
• Perform end-of-day branch reconciliation of accounting center, prepare checks received for back-office processing, checks disbursed and check signer daily
• Maintain and balance teller drawer daily in accordance with all credit union policies and procedures
• Participate on an ATM balancing team
• May perform as Teller I, Teller II as needed

Qualifications:

• High School graduate or equivalent.
• Two years’ experience within a financial institution with demonstrated success in a sales environment.
• Expert knowledge of Teller and MSR functions (new accounts, member service and loan products).
• Assist members with credit union products and services in accordance with all credit union policies and procedures.
• Strong organizational and communication skills.
• Proficient in Microsoft Word and expert knowledge of the credit union’s core system.

For consideration, please submit a resume and a cover letter to recruit.branchops.az@ngfcu.us.

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a Member Service Representative (MSR) who will be responsible for supporting our NGFCU branch located in Manhattan Beach, CA. Under limited supervision, the MSR will be responsible for the promotion of credit union products and services to members either through the phone or in person. The successful candidate will provide counsel to new and existing members in regard to the various credit union services and investment opportunities available, with an emphasis on current promotions. The MSR will perform assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, member inquires, processing mail, authorized account changes, counter member transactions, and processing loan applications. Candidates must be able to balance a cash drawer within established guidelines and maintain an organized work environment and accurate records of all transactions.

With a committed focus on delivering high quality member service, the MSR must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels.

This requires a results oriented and motivated individual. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications.

The successful candidate will be a self-motivated individual with prior experience within the financial services industry. Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. Notary license is a plus. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

For consideration, please submit a resume and a cover letter to recruit.branchops.southbay@ngfcu.us.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a Member Service Representative (MSR) who will be responsible for supporting our NGFCU branch located in Rancho Bernardo, CA. Under limited supervision, the MSR will be responsible for the promotion of credit union products and services to members either through the phone or in person. The successful candidate will provide counsel to new and existing members in regards to the various credit union services and investment opportunities available, with an emphasis on current promotions. The MSR will perform assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, member inquires, processing mail, authorized account changes, counter member transactions, and processing loan applications. Candidates must be able to balance a cash drawer within established guidelines and maintain an organized work environment and accurate records of all transactions.

With a committed focus on delivering high quality member service, the MSR must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels.

This requires a results oriented and motivated individual. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications.

The successful candidate will be a self-motivated individual with prior experience within the financial services industry. Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

Compensation is commensurate with experience. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, AD&D, and a 401(k) profit sharing plan with employer matching.

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best-qualified candidate. Resumes should be sent to Recruit.BranchOps.LA.SD@ngfcu.us

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a Member Service Representative (MSR) who will be responsible for supporting our NGFCU branch located in Melbourne, FL. Under limited supervision, the MSR will be responsible for the promotion of credit union products and services to members either through the phone or in person. The successful candidate will provide counsel to new and existing members in regard to the various credit union services and investment opportunities available, with an emphasis on current promotions. The MSR will perform assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, member inquires, processing mail, authorized account changes, counter member transactions, and processing loan applications. Candidates must be able to balance a cash drawer within established guidelines and maintain an organized work environment and accurate records of all transactions.

With a committed focus on delivering high quality member service, the MSR must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels.

This requires a results oriented and motivated individual. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications.

The successful candidate will be a self-motivated individual with prior experience within the financial services industry. Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. Notary license is a plus. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

For consideration, please submit a resume and a cover letter to HR@ngfcu.us.

NGFCU is an Equal Opportunity Employer

NGFCU is currently seeking a Teller II in its Los Angeles, CA branch. The Teller II will be responsible for performing assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes.

Successful candidates will have a successful record of accomplishment of working within established guidelines, managing multiple tasks and consistently attending to defined priorities within each business day.

With a committed focus on delivering high quality member service, the Teller must bring a strong work ethic, strong analytical skills and the ability to develop strong relationships with internal and external members.

This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The successful candidate will have exemplary organizational skills and possess intermediate level computer skills.

Qualified candidates must hold a High School Diploma or GED.

For consideration, please submit a resume and a cover letter to recruit.branchops.la.sd@ngfcu.us.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.