Welcome to Member Solutions, your resource for quick, easy-to-follow guides designed to help you get the most out of your NGFCU experience. Whether you're accessing your account for the first time or need help resetting a password, these short videos and downloaded how-to-guides walk you through each step with clarity and confidence. We’re here to make banking easier - so you can focus on what matters most.
Access Forcepoint Secure Emails
Instructions on how to access secure emails sent from NGFCU to you. Watch the video to the right or view the PDF Instructions.
Register for Online Banking
Instructions on how to create an Online and Mobile Banking account. Watch the video to the right or view the PDF Instructions.
Reset Your Online Banking Password
Instructions on how to reset your Online Banking password. Watch the video to the right or view the PDF Instructions.