User Options

Change Address/Phone Number

This online form allows you to update your address and phone number(s) on file. If you have multiple accounts with us, you will need to update your contact information with each account separately. If you have a MasterCard® account with us, your address and phone number(s) will be updated automatically. Please note: Foreign addresses and phone numbers cannot be updated online, please mail your request to change your address to: Northrop Grumman Federal Credit Union, Box 47009, Gardena, CA 90247-6809.

To update your address and/or phone number:

  1. Click on the User Options link.
  2. Click on the Address/Phone Number tab.
  3. Enter your updated address and phone number(s) in the appropriate fields provided. Please do not use any symbols or special characters.
  4. Click Submit and you will receive a confirmation that your information has been updated.

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Change Password

This form allows you to change your home banking password. Passwords must be 8-25 characters in length and use a combination of numbers and letters. Passwords must not include any symbols, contain your social security number, your account number or be one of your three previous passwords.

Remember, passwords are case-sensitive!

  1. To change your password:
  2. Click on the User Options link.
  3. Click on Password.
  4. Enter your current password in the "Old Password" field.
  5. Enter a new password in the "New Password" field.
  6. Re-enter the new password in the "Re-enter password" field.
  7. Click Submit and you will receive a confirmation that your password has been updated.

You may change your home banking password at any time. For security purposes, it is recommended you change your password every six months. If you have forgotten your password, you may use Password Help on the login page to reset it or contact the credit union for further assistance.

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Change E-mail Address

This online form allows you to view/update your e-mail address. Your e-mail address will be used for E-Statement notifications and to provide you with product or service information that may be a potential benefit. Please refer to our Privacy Policy for more information.

To change your e-mail address:

  1. Click on the User Options link.
  2. Click on E-mail Address.
  3. Enter your updated e-mail address in the field provided.
  4. Click Submit and you will receive a confirmation that your e-mail address has been updated.

To remove your e-mail address from our mailing list:

  1. Click on the User Options link.
  2. Click on E-mail Address.
  3. Check the box Please remove my E-mail address from the mailing list.
  4. Click Submit and you will receive a confirmation that your e-mail address has been updated.

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Change History Date Range

The Change History Date Range allows you to select what account history dates you would like to have displayed. By default, only the current month’s history is displayed.

To change your history date range:

  1. Click on the User Options link.
  2. Click on History Date Range.
  3. Select a date range by selecting one of the date range descriptions.
  4. Click on Change Date Range to save your changes.

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Change Your Timeout

The Change Your Timeout feature allows you to set the number of minutes of inactivity in your online banking session before the system automatically logs you out.

To change your timeout:

  1. Click on the User Options link.
  2. Click on Timeout.
  3. Select the number of minutes from the drop-down menu.
  4. Click on Change Timeout to save your changes.

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Create Account Nickname

Personalize the account names that are displayed in home banking for easier recognition.

To create or update an account nickname:

  1. Click on the User Options link.
  2. Click on Account Nicknames.
  3. Modify your account nickname in the field provided to the right of the account name.
  4. Click on Submit to save your changes.
  5. To restore the system default name, delete the nickname from the provided field and click on Submit to save your changes.

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Change User Security Key

Choose a word that displays on login for your user security key. This will help you know that the website is valid.

To create or update a security key:

  1. Click on User Options link.
  2. Click on Change User Security Key
  3. Modify your key
  4. Click on Submit to save your changes

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Change Font Size

Change the size of the font that displays for you during your Online Banking session.

To change the font size:

  1. Click on User Options link.
  2. Click on Change Font Size
  3. Choose the size you prefer in the drop down box
  4. Click on Submit to save your changes

Or

  1. Click on the Font Size letter for the size of the font you prefer in the top right corner of the page

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Scheduled Transfers

You can schedule a transfer to occur at a certain date and time in the future. You can set up the transfer to happen once, or on a reoccurring basis. To view or modify the scheduled transfers that you have set up for your account, click on Scheduled Transfers.

To view the scheduled transfers for the current month:

  1. Click on View Current Schedule
  2. To view the next or previous months transfers, click the "Prev Month" or "Next Month" links
  3. To edit the transfer, click the transfer you wish to modify

To view a list of all scheduled transfers ordered by the next transfer date:

  1. Click on View by Next Transfer Date
  2. To edit the transfer, click the transfer you wish to modify

To Add a new scheduled transfer:

  1. Click the Add New Scheduled Transfer link

Or

  1. Click Accounts and select Transfer, then
  2. Click the Schedule a Transfer link

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If you are using a screen reader and need assistance using this website, please call 800-633-2848.

If you are using a screen reader and are having problems using this website, please call 800-633-2848 for assistance.
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