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Federal Employee Relief: Support During the Shutdown

Home > About Us > Federal Employee Relief: Support During the Shutdown
Home > About Us > Federal Employee Relief: Support During the Shutdown

You Can Count On Us, Especially When You Need It Most

We are here to support our federal employees and members during this challenging time of income disruption.

We understand the serious impact of the ongoing Government shutdown, especially with the anticipation of missed paychecks. NGFCU is committed to providing flexible assistance options to help you manage your finances until the shutdown ends.

 


Early Access to Savings

Impacted members may withdraw early from Certificates and/or Holiday Club account without facing penalties. We're committed to providing flexibility and support when you need it most. You may be eligible to:

  • Withdraw from Certificates and/or Holiday Club account early
  • Have early withdrawal penalties waived

Early Withdrawal Consultation

Payment Support for
Current Loans

Our team is ready to assist impacted members who need to explore payment options on their current loans with NGFCU. We're here to support you during this challenging time.

  • Personalized support
  • Explore payment options

Payment Support Consultation


Other Assistance

Times like these can be overwhelming. Our representatives are here to support you every step of the way. Connect with us directly to explore your options. Call 800.633.2848 or schedule a free consultation.

 Assistance Consultation

Additional Resources

Practical tips and resources for managing income loss and navigating a financial crisis.


All assistance is subject to review based on individual circumstances and verification of impact by the Government shutdown.

Important Numbers

Member Services: 800.633.2848

Credit & Debit Card Member Services: 800.633.2848 ext 4856

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

Routing #322276088