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COVID-19 Precautions

Home > About Us > NGFCU News > COVID-19 Precautions
Home > About Us > NGFCU News > COVID-19 Precautions

COVID-19 Precautions

With the growing concerns regarding the coronavirus (COVID-19) outbreak, we want to assure you that the health and well-being of NGFCU members and staff is our top priority. As a precautionary step we are providing hand sanitizers at each NGFCU branch, and we are conducting enhanced cleaning processes to maintain a safe environment for all.

Members visiting a branch in L.A. County are required to wear a face mask or covering during their visit. We kindly request that members also wear a face mask or covering when visiting our other branches.

Branch Access Updates (as of 4-5-21)

For the health and safety of our community, we ask members to reserve in-office visits to essential and time-sensitive business. We encourage you to please consider using online banking, our mobile banking app, or telephone to conduct your transactions.

If you are not currently a registered user of online banking or if you do not already have our mobile app installed on your smartphone, we suggest you do so in order to be best prepared. Our call center employees are prepared to support you if you need assistance in completing these preparations.

Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

Routing #322276088