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Phone Number Spoof

Home > About Us > NGFCU News > Phone Number Spoof
Home > About Us > NGFCU News > Phone Number Spoof

We have been notified of scammers posing as our fraud prevention department and requesting sensitive information. The fraudsters are calling from a different phone number, but spoofing the NGFCU phone number (800.633.2848) so that it is misleadingly displayed on the caller ID. These wrongdoers are pretending to be NGFCU representatives and asking members to verify transactions and provide account verification information.

If you receive a call like this, hang up immediately. You can directly call NGFCU without issue at 800.633.2848.

Remember: NGFCU will never call you to ask for your password or PIN.

Please be mindful of fraudsters impersonating a business to trick you into giving them your personal information, such as usernames, passwords and credit/debit card details. If you receive a call from someone indicating they represent NGFCU that person asks you to provide the information mentioned above, please hang up and call us back to ensure it's truly an NGFCU representative.

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Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

Routing #322276088