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Mail Incident

Home > About Us > NGFCU News > Mail Incident
Home > About Us > NGFCU News > Mail Incident

If you mailed correspondence approximately on or after December 20, 2021 to PO Box 47009, Gardena, CA 90247, your mail may have been stolen. The US Post Office that houses NGFCU’s PO Box was broken into on the morning of December 24, 2021, and NGFCU’s mail was among the correspondence that was stolen.

If you mailed a deposit or loan payment to NGFCU on or after December 20, please take the following actions:

Other important correspondence:

While this incident was out of our control, we are doing everything we can to minimize the impact to our members. We apologize for any inconvenience.

Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

Routing #322276088