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Keylogger Protection

Home > About Us > NGFCU News > Keylogger Protection
Home > About Us > NGFCU News > Keylogger Protection

NGFCU wants to keep you informed about cybersecurity issues that can affect your financial security. Here is some helpful information about a cyber threat called Keylogger.

Keylogger software captures the keystrokes on your computer or mobile device. Stop and think for a minute about the types of information you key into your device - passwords, usernames, credit card numbers, account numbers and the list goes on. Now think of what it would mean if someone captured all of the information. Nothing good happens from there.

Keylogger software can be installed onto your computer or mobile device in several ways. This can happen using your own home or work network or when using a public Wi-Fi. In fact, we strongly recommend not using public Wi-Fi for any reason. Even if you are just surfing the internet as you sip on your coffee, the public Wi-Fi can be infected with keylogger software and installed on your device. In many cases, you will never even know your device has become infected.

Other common access points of infection do require action on your part. Be particularly aware of these:

Here are a few steps to help protect yourself against key logger infections:

​As always, if you suspect that your financial information has been compromised, let NGFCU know immediately at 800.633.2848.

Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

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